What multinational clients find most useful in the Bank Payment System for Infor SunSystems

We recently did some research to find out which function people find most useful in our Bank Payment System. We’re very pleased to discover that the most useful function is one that was introduced just a couple of months ago.

Some banks do not provide Payment Reference information in their electronic bank Statements, or customers don’t use payment reference properly in their payment instructions. This means that automatic matching can only work on the basis of the Debtor’s bank account number (assuming this is supplied in the bank statement file), but Debtor bank accounts are not usually maintained in SunSystems.

So, we introduced a function in the Bank Payment System that builds Debtor bank details automatically. This feature stores links between the paying bank account that the Debtor has used and the Debtor’s account in the SunSystems Chart of Accounts. When a customer pays from the same account subsequently and if Payment Reference is missing or is wrong, we are able to find the Debtor account in automatically and this means a payment can be matched and posted automatically into the ledger without manual user input. This function saves a very significant amount of time.

Want to know more? Please contact us.